Refund and Returns Policy

Return & Refund Policy

We aim to ensure customer satisfaction by providing quality products and a reliable return process.

1. Return Eligibility

If you are not satisfied with the product or if the product has any defect, you may request a return within 3 days of receiving the product.

• The item must be unused and in its original condition
• The product must be returned in original packaging
• Proof of purchase (order ID/invoice) is required

2. Return Process

To initiate a return, please contact our support team with your order details. Once your request is approved, you will receive instructions for returning the product.

• Return request must be raised within 3 days of delivery
• Products will be inspected after return
• Approval is subject to quality check

3. Refund Policy

Once the returned product is received and inspected, your refund will be processed.

• Refund will be issued only after successful return verification
• The refunded amount will be credited via bank transfer
• Processing time may take 5–7 business days

4. Non-Returnable Items

• Used or damaged items (not due to our fault)
• Products without original packaging
• Items returned after the 3-day window

5. Shipping Charges

• Return shipping cost may be borne by the customer unless the product is defective or incorrect

6. Cancellation Policy

Orders can be canceled before dispatch. Once shipped, cancellation is not allowed, but you may request a return after delivery.

7. Important Notes

• We reserve the right to reject returns that do not meet our policy conditions
• Bulk orders may have special return conditions
• Refund timelines may vary depending on banking processes

8. Contact Us

For any return or refund queries, please contact our support team through our website.